Open Network for Digital Commerce (ONDC) has appointed Rohit Lohia, former Senior Vice President at Paytm, as its new Chief Business Officer. He replaces Shireesh Joshi, who resigned earlier this year.
Lohia will focus on building partnerships, improving the retail category, and expanding business across the network.
ONDC is facing a slowdown in its retail segment. The platform recorded 17.94 million total transactions in August 2025, a 2.7% rise from July. Most of these came from mobility and logistics, which together contributed over 14 million transactions. The retail category dropped to 3.76 million transactions, down from 6.1 million in August 2024.
ONDC currently operates in three main areas — retail, logistics, and mobility.
Rohit Lohia has around 20 years of experience. He worked at Paytm for over six years, handling business strategy, product, and operations. He was also on the boards of Paytm Money and QorQl. Earlier, he co-founded CoinTribe and worked with Dalmia Bharat and Boston Consulting Group.
ONDC has seen several senior exits in recent months, including its CEO and CTO. Vibhor Jain is serving as the acting CEO, and the search for a new technology head is still on.
Rohit Lohia’s appointment is expected to help stabilize operations and bring focus back to the retail business.
