Autonomous AI startup Redapto has raised $500K in a pre-seed round led by Y Combinator to advance its full-lifecycle customer engagement systems.
The funding will support deeper work across activation, expansion, and lifecycle personalization, along with improvements to data pipelines and AI accuracy.
Founded in 2025 by Anirudh Pupneja and Cheril Shah, Redapto builds AI systems that identify churn risks, surface expansion opportunities, and equip account teams with detailed customer signals. Its platform manages personalized engagement across onboarding, retention, renewal, and other touchpoints by integrating with engagement, marketing, and CRM systems.
The company claims its AI audits 100% of customer interactions across chat, voice, and email to detect quality issues, knowledge gaps, and potential “hallucinations” in real time.
Redapto reports strong early demand from marketplaces and product-led SaaS companies where customer volume makes automated lifecycle management essential.
