Food delivery giant Swiggy is expanding beyond its core offerings with the launch of “Pyng”, a dedicated platform designed to connect users with verified professional freelancers across more than 100 specializations.
The app, now available in Bengaluru on both Android and iOS, marks Swiggy’s official foray into the professional services space.
Originally launched as a seller app earlier this year, Pyng now features an AI-powered interface that enables users to discover and connect with professionals in areas such as health, wellness, finance, education, travel, events, and more.
From yoga instructors and tax planners to career advisors, DJs, and makeup artists, Pyng offers a wide array of experts tailored to individual needs.
Also Read : Cashfree Payments Appoints Piyush Anchliya as New CFO
“As our lives become increasingly fast-paced, the demand for professional assistance — from tax planners and counsellors to yoga trainers — is growing across both personal and professional spheres,” Nandan Reddy, co-founder and head of innovation at Swiggy, said in a statement. “With Pyng, we’re offering a reliable, spam-free platform where users can connect with trusted experts.”
The platform leverages smart AI assistants to enhance user experience. Users receive real-time recommendations based on their queries, and each professional has a dedicated AI assistant that provides service details and answers questions before bookings.
The app also includes a refund option for unsatisfactory experiences, ensuring trust and transparency.
Swiggy has already onboarded over 1,000 professionals and aims to scale this to 10,000+ in the coming months. Pyng is part of Swiggy’s broader strategy to simplify urban lifestyles by offering trusted solutions for everyday needs.
