E-commerce and cloud giant Amazon is planning to reduce around 15% of its People eXperience and Technology (PXT) division, the company’s global HR and internal operations arm, as part of a large-scale cost optimization and structural overhaul, according to a report by Fortune.
The layoffs, affecting several thousand roles worldwide, will take place in phases over the coming weeks, primarily impacting teams in HR, recruitment, and employee experience functions.
The move is part of a broader multi-year initiative to eliminate role overlaps, improve efficiency, and align workforce structure with emerging business priorities.
Founded in 1994 by Jeff Bezos, Amazon has grown from an online bookstore into a global tech leader spanning e-commerce, cloud computing, logistics, and AI.
Its HR workforce alone currently exceeds 60,000 employees, supporting over 1.5 million workers across the company. Post-layoffs, the PXT division will undergo internal restructuring, consolidating regional operations and streamlining management layers to boost agility.
This step follows earlier cuts between late 2022 and 2023, when Amazon reduced 27,000 corporate roles across retail, devices, and AWS. The latest downsizing signals a continued focus on high-growth areas such as logistics, Amazon Web Services (AWS), and AI infrastructure, as the company recalibrates for long-term efficiency and competitiveness.
